Privacy policy

TVS is committed to safeguarding personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, TVS will only collect and use personal information as set out below.

Our Respect for Privacy ensures that information given to Television Sydney (TVS) Limited will only be used to enhance your online experience and/or record your details for our own administrative purposes.

TVS will not collect or monitor any personal information about an individual without their consent. TVS policy for collecting personal information from children under the age of 18 is to seek the permission of a parent or guardian for the collection of this information. The only personal information collected is that which has been provided voluntarily. Any personal information that you submit will be used simply to process your requests.

Any changes to our information collection policies will be posted on this page. By using the TVS website you are consenting to the collection of information by Television Sydney (TVS) Limited.

When TVS is engaged to provide a product or service, personal information may be requested (such as name and address). No one is obligated to provide personal information. However, failure to do so may result in TVS being unable to provide certain services.

Use of Cookies

Cookies are pieces of information that a website transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. TVS uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow TVS to record how many people are using the different parts of the site.

It is possible to set the browser to refuse cookies, however, this may limit the services provided by the TVS website.

Using and Disclosing Your Personal Information

Personal Information will be used for the following primary purpose:

    * To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and TVS
    * To render services related to TVS business
    * To provide information about services
    * To obtain opinions or comments about services
    * To record statistical data for marketing analysis

TVS recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposed without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of TVS, any TVS organisation, or any member of the public, or to lessen a serious threat to a person's health or safety.

Contact by TVS

TVS may contact individuals using the information that was provided in order to:

    * Provide information that may be of interest about new TVS services and other matters that may be of interest.
    * Send newsletters

If an individual receives communications from TVS that they do not wish to receive, they may remove their name from the database by contacting TVS at email@tvs.org.au. Please allow 7 days for this request to be processed.

Storage and Security of Personal Information

TVS will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. TVS employees and data processors are obliged to respect the confidentiality of any personal information held by TVS. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. TVS will not be held responsible for events arising from unauthorised access to personal information.